How do I reset my JIS-Link User ID or Password?
As a JIS-Link subscriber, you can not reset your own password. If you have forgotten your password or your password has been revoked, AOC's JIS-Link Administrator will need to reset your password for you.
To request a password reset for an individual user:
From the JIS-Link homepage: http://www.courts.wa.gov/jislink/ under Current Subscribers, select the hyperlink titled: Account Revoked/Terminated.
Once you have opened the Contact the JIS-Link Administrator From, enter the following information before clicking <Submit>
- Enter your name as the Site Coordinator or Alternate Coordinator.
- Enter Your Email Address.
- Enter your User Account Site ID (XXX$).
- Enter your Company Name.
- Provide details in the Question/Comments section. Sample: Please reinstate John Doe's userid XXX$JXD, it was deleted due to non-use.
- Enter the code as displayed into the CAPTCHA screen (required).
See the JIS Link Security / Billing Manual for instructions on the following topics:
- Accessing the Mange User ID Form (See eService Answer: Get additional JIS-Link User IDs)
- Deleting User IDs
- Creating User IDs
- Updating Account Information
- Billing Coordinator Duties
- Paying your Invoice online
- Requesting a User ID List
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