What are some general questions I might have when trying to log in to the eFiling Portal?

 

List of Questions

  1. I am a court employee, can I log on with my JIS Court ID?
  2. I have a JIS-Link Account. Can I use my JIS-Link ID to log on?
  3. How do I get a User ID?
  4. Is my User ID case sensitive?
  5. Is my password case sensitive?
  6. I forgot my User ID, can I retrieve it?
  7. I forgot my password, can I retrieve it? 

1.  I am a court employee, can I log on with my JIS Court ID?

Yes. Court staff must log on with their JIS Court ID (also known as RACF ID).

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2.  I have a JIS-Link Account. Can I use my JIS-Link ID to log on?

No. Sorry, JIS-Link IDs cannot be used to log on to the Washington State Courts Appellate Courtsâ Portal. You will need to register in order to use the portal. There are no fees involved with the Portal registration.

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3.  How do I get a User ID?

If you are not an employee of a Washington State Court, with a valid JIS Court ID, then you will need to register with the Washington State Courts Appellate Courts' Portal in order to create a User ID that will allow access to the Portal. Please visit https://ac.courts.wa.gov/ to begin the registration process.

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4.  Is my User ID case sensitive?

Yes. If you don't remember the exact User ID you created during the registration process you can request that it be sent to your email by visiting https://ac.courts.wa.gov/index.cfm?fa=reg.forgotId.

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5.  Is my password case sensitive?

Yes. If you have forgotten your password, you can have it reset by visiting https://ac.courts.wa.gov/index.cfm?fa=reg.forgotPw.

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6.  I forgot my User ID, can I retrieve it?

Yes. If you have forgotten your User ID, you can have it emailed to you. To do so visit: https://ac.courts.wa.gov/index.cfm?fa=reg.forgotId.

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7.  I forgot my password, can I retrieve it?

No. If you have forgotten your password it will need to be reset. To request a temporary password, visit:
https://ac.courts.wa.gov/index.cfm?fa=reg.forgotPw.

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RN id: 2480